TM SIM Registration

Registration Guide through Official URL Online

Step 1: Open your phone’s browser, Google Chrome or Safari.

Step 2: Type the URL https://new.globe.com.ph/simreg or open the direct link below.

Step 3: On this page, click “I Accept” to agree to the use of cookies.

enter number and click register

Step 6: Click on the Proceed button after reading the complete requirements.

Step 7: Enter the 6-digit PIN that was sent to your new mobile number and press Done.

Step 8: Then, you will be directed to the form where you need to fill in your details:

  • Nationality
  • First Name
  • Middle Name
  • Last Name
  • Suffix (if applicable)
  • Birthday
  • Gender

Step 9: Make sure to fill in all fields correctly, as incomplete forms cannot be processed.

fill details

Step 9: If your unit, street, or village/subdivision is not applicable, enter “N/A” to avoid errors.

Step 10: For the province, click the dropdown arrow and select your province. Do the same for the City and Barangay. Then, enter your ZIP code and click Proceed.

Fill Address and Click "Next"

Step 11: Select the ID Type by clicking the arrow next to it, then enter your ID Number.

Step 12: Next, upload a photo of your valid ID. You can either take a new photo or upload an existing one.

Add ID Card Details

Step 13: Then, for selfie verification, click “Take a Photo” and capture a clear photo of yourself.

upload selfie

Final Step: After that, click Next, check the box, and press Submit.

Submit Form

Your registration has now been submitted! Within 24 hours, you will receive a confirmation that your SIM card has been successfully registered.

Step by Step Registration in GlobeOne App

Step 1: Simply go to the Google Play Store or App Store on your mobile phone.

Step 2: Then, click the Search bar.

Step 3: Afterward, type GlobeOne App.Step 4: Download and install the app, then open it after installation.

Note: Download the latest version of the GlobeOne App and avoid third-party applications, as they may steal your data. Globe Telecom will not be responsible for any data theft. To access the official application, click the buttons below and proceed with registration.

Download GlobeOne

Download and Install GlobeOne

Step 5: Select “Create Account”.

click create account

Step 6: Enter your TM mobile number.

enter mobile number

Ensure the SIM card is inserted to receive the OTP via SMS.

Step 7: Enter the OTP received to verify your number.

Enter OTP to verify number

Step 8: Create a 6-digit PIN for your account and confirm it.

Step 9: Accept the Terms and Conditions by clicking “I Agree.”

setup pin

Step 10: Choose whether to enable Fingerprint Authentication or skip it.

Step 11: Assign a nickname for your account and proceed.

Step 12: Check the dashboard for the “Unregistered” status and click “Register Now.”

click register now

Step 13: Select the account or mobile number to register and click “Next.”

Enter TM Number or select created account

Step 14: Allow the app to take pictures and record videos.

Step 15: Accept the terms and verify the mobile number by entering the OTP received via SMS.

add otp to verify mobile number

Step 16: Enter your personal details, including nationality, registration type, full name, date of birth, and sex.

Enter your personal information

Step 17: Provide your address details, including unit/house number, street, village, province, city, barangay, and ZIP code.

enter your address details

Step 18: Choose an ID type (e.g., National ID, Passport) and enter the ID number.

Step 19: Upload a photo of your valid ID or take a live photo (ensure the file size is under 5MB).

Step 20: Capture and upload a selfie for verification (adjust the size if necessary to meet the file size limit).

verify identity through ID card and selfie

Final Steps

submit registration form

Step 21: Review all entered information for accuracy.

Step 22: Confirm that you are 18 years old or above and check the required box.

Step 23: Submit the registration form.

Step 24: Wait up to 24 hours for validation and save the reference code provided.

Step 25: Return to the dashboard and confirm that the SIM card status has changed to “Registered.

Requirements for Registration

You must fill in all the required details in the form according to your Philippine-issued legal ID card.

For Individual Subscribers:

  • Full Name
  • Birthday (as stated on your legal ID card)
  • Gender
  • Address (as stated on your legal ID card)
  • TM Mobile Number
  • Government ID with an accurate ID number
  • Government ID with a photo
  • Proof that all information provided is correct

For Business/Corporate Registration:

  • SEC Certificate of Valid Registration
  • Appointed Authorized Representative
  • Board Resolution (for other juridical entities) and Special Power of Attorney

Accepted IDs for Registration

Individual Subscriber

Philippine National ID
Driver’s License
Passport
Senior Citizen’s Card
NBI Clearance
Voter’s ID
Firearms License
IBP ID
Police Clearance
OWWA ID
PRC ID
PWD Card
IBP ID
UMID Card
SSS/GSIS Card
TIN ID
Or Other valid government-issued IDs.

For Foreigners

For Visitors:
Passport identification page and visa stamp
Address verification (hotel confirmation or host declaration)
Return flight ticket
Note: SIMs registered under foreign travelers will be deactivated after 30 days.
For Residents:
Passport information page and visa document
Proof of residence
ACR I-Card (Alien Certificate of Registration)
Official identification from the visa-issuing agency
Work authorization (for employees)
Student identification card (for students)
Legal entry/admission papers (for individuals under special status)

For Corporation

Full Name of the Authorized Person
List of Contact Numbers
Official Business Name
Complete Company Address
Proof of Business Legitimacy, such as:
Partnership Agreement
Corporation Papers
Cooperative Registration
Foundation Documents
Association Certification
Government-Issued Identification (with photo and ID number)
Valid Official Identification Document
Business Registration Certificate / DTI Business Permit
Authorization Proof (Resolution or document appointing the representative)

FREQUENTLTY ASKED QUESTIONS

Minors cannot register their own SIMs. A parent or legal guardian must register it under their name.

The previous deadline for registration was April 26, 2023 for existing users. Only new subscribers can register now.

Yes, you must register your SIM to access all TM services.

The registration process is the same for all SIMs. However, ensure that you provide accurate details for each registration.

If your SIM is deactivated, you will lose all your load and active promos.

Official Contact for Registration Concerns

If you have any concerns about registration, you may contact officials using any of the following channels:

Dial 808 using your TM mobile number.

Call (02) 7730-1500 via landline for free.

Visit the official URL: https://www.tmtambayan.ph/

Message us on Messenger: https://m.me/TMtambayan